Nothing is charged now. A person confirms on WhatsApp or email, and you pay the driver at the end.
Cancellation & changes (of the booking price)
This also applies when you pay the driver in cash: we charge the fee by payment link. A change means a new date, pickup time or route. Your hotel or address in the same area, flight number, passengers and bags can be updated free of charge.
Follow this booking in the Smile Taxi app: sign in with the email you used.
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Free cancellation up to 24 hours before pickup; after that 25–100% of the fare. Paying by card? Ask our customer service for a payment link (a link fee may apply).